Billing & Insurance

Billing and Insurance Information

Office Service Billing

 

  • Our fees are within the customary range for this area and reflect the level of care you will receive and the high level of training required to provide this care. Charges are billed according to services rendered. We have standardized fees for these services.

 

  • Your insurance contract is an agreement between you and your insurance carrier. We have found that it has become exceedingly difficult to remain knowledgeable on all the policy guidelines for the multitude of insurance companies that exist in our area. Therefore, it is our policy that we will file insurance with the companies that we are contracted with.

 

Insurance Companies:

  • AETNA
  • AMBETTER
  • AR BCBC
  • AR MEDICAID & PASSE PLANS (SUMMIT, AR TOTAL CARE, EMPOWER ONLY)
  • BLUE CARD (MOST)
  • BLUE ADVANTAGE (TYSON, WAL-MART, ETC.)
  • CHAMP VA
  • CIGNA
  • COVENTRY HEALTH
  • FEDERAL BCBS
  • GOLDEN RULE
  • HEALTH ADVANTAGE
  • HEALTH LINK
  • HEALTH SMART
  • MERITAIN HEALTH
  • MUNICIPAL HEALTH BENEFIT FUND
  • PPO PLUS
  • QUALCHOICE OF AR (NOVASYS)
  • TRICARE (CHAMPUS)
  • TRUSTMARK
  • UNITED HEALTHCARE & UMR

Medicare/Medicare Replacements:

  • AETNA MEDICARE
  • ALLWELL BY MEDICARE
  • AR BCBS MEDICARE (MEDIPAK ADVANTAGE MEDICARE, HEALTHADVANTAGE MEDICARE)
  • CIGNA MEDICARE (HEALTHSPRING)
  • CIGNA MEDICARE (HEALTHSPRING)
  • HUMANA (PPO, HMO, ETC.)
  • MEDICARE
  • MEDIPAK ADVANTAGE
  • QUALCHOICE ADVANTAGE
  • RAILROAD MEDICARE
  • SUPERIOR SELECT ACCESS MEDICARE
  • TRIBUTE HEALTH MEDICARE
  • UNITED HEALTHCARE MEDICARE (CARE IMPROVEMENT PLUS, ETC.)
  • WELLCARE (PHYSICIANS ONLY, NOT APNS)
  • If you have insurance with one of the above carriers, we will file insurance for you. As required by insurance carriers, you are responsible for the payment of any co-pay, deductible, coinsurance &/or non-covered services at the time services are rendered. For your convenience we accept cash, check, VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS.
  • If you have coverage with an insurance company not listed above, we will file insurance for you ONLY if an estimate of benefits can be obtained prior to services rendered. If an estimate of benefits cannot be obtained prior to services rendered, you will be responsible for any services rendered at the time of service. Once your insurance company processes your claim, any overage will be refunded at that time. If you have no insurance, you will be responsible for payment at the time services are rendered unless prior arrangements have been made.
TIME SAVER TIP: Keep your mood light & your blood pressure low by getting your medical claims processed correctly the first time! Be sure to:

  • Contact your insurance carrier prior to your visit to ensure that they have all information needed to process your claim. i.e., other insurance information, student status, etc.
  • Contact your insurance carrier prior to your annual well-woman examination for any policy limitations.
  • Bring your current insurance card to every visit.
If you are uninsured or experiencing financial difficulty, please call our billing department at (501) 450-3920 to discuss financial arrangements and cost estimates.

Surgical Billing

  • Once the decision is made for surgery, our billing staff will contact your insurance company and obtain an estimation of benefits. Our billing staff will then contact you with the estimate. Payment in full is required 1 week prior to the surgery date.
  • Payment by check is only allowed if paid 2 weeks in advance. Please note that an estimate of benefits is not a guarantee of payment, therefore, any differences can be settled after the claim has processed. Also, be aware that there will be separate charges billed to you from Conway Regional Medical Center and Anesthesia Associates.

Obstetrical Billing

 

  • Congratulations! We are delighted to be a part of this very special time in your life. We will strive to make your insurance and/or payment hassles as few as possible. Your cooperation is very important in order to obtain accurate information, benefit verification, and claim forms when your insurance company requires them. We ask that you keep us informed of any insurance changes during your pregnancy as well as any deductible changes due to outside visits.

 

 

  • Fees for OB care are based on an estimate of benefits from your insurance company and include all routine laboratory tests, ultrasounds, office visits, delivery for the physician, and postpartum care. Maternity patients will have the option to pay in full for a discount or will be put on a monthly payment plan. WE REQUIRE THAT THE ESTIMATE OF SERVICES BE PAID BY YOUR 28 WEEK VISIT.

 

  • All benefits, estimates, and payment arrangements will be discussed in detail at your initial OB visit with Karen from our billing office. Please note that the estimate of benefits is not a guarantee of payment, therefore any differences will be settled after all claims have been processed. Also be aware that there will be separate charges billed to you from Conway Regional Medical Center and Anesthesia Associates (if you have an epidural or c-section). 

 

Care Credit Financing

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